FAQs
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Our hand painted pieces are original and unique artwork which celebrate African culture. They have a textured finish, therefore hue intensity may vary.
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If you would like to modify or cancel your order, please email us at strokesofafrica@gmail.com immediately after you have purchased your product. Orders must be cancelled within 24 hours. We will email you within 24 hours to confirm your changes and any further instructions. Once shipped you cannot cancel or modify your order.
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We accept all major credit and debit cards via Stripe, Apple Pay and Paypal.
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We accept returns on artwork purchased through our online store. These products must be returned within 14 days of delivery in its original condition and packaging. Customers are responsible for any return shipping fees. We are not responsible for any loss or damage during return transit.
Please note that we do not offer refunds for bespoke framed canvases, as these items are custom-made to your specific requirements and cannot be resold.
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Our canvas art arrives "unframed" and “unstretched” uprolled like a poster in sealed poster tubes. Unstretched means your canvas is not stretched on a wooden board. Unframed means your canvas does not come in a picture frame.
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Yes, we do offer a bespoke mounting and framing service at an extra cost. If you would like this service then send us a message via our contact form before placing your order.